JumpCloud Identity Management

Why JumpCloud

JumpCloud is cloud directory service that unifies identity, access, and device management across Mac, Windows, Linux, and cloud apps. It replaces AD with RADIUS, LDAP, SAML — perfect for hybrid/multi-OS MSP environments.

• Universal Directory: Single user DB for all OS and 700+ apps.
• Zero-Touch Enrollment: Auto-join devices to directory via MDM.
• Conditional Access: MFA, device posture, geo-fencing.
• Patch & Config: Policy enforcement across platforms.

How Blackhawk MSP Deploys It

• Enable via Pax8; import users from M365/AD or CSV.
• Configure RADIUS for Wi-Fi/VPN, SAML for cloud apps.
• Enroll devices: auto-bind Macs, GPO for Windows, SSH keys for Linux.
• Set policies: MFA for all logins, patch schedules by OS.
• Monitor via dashboard; sync changes to PSA for ticketing.

FAQ

Q: Replaces Active Directory?
A: Yes — cloud-native alternative with hybrid sync.

Q: Supports Linux?
A: Yes — full user/group management, sudo, package installs.

Q: Pricing model?
A: Per-user/month, includes unlimited devices/apps.

Q: MFA included?
A: Yes — built-in with Duo/YubiKey integration.

Need help? Call 1-925-218-4000 — Blackhawk MSP