ConnectWise RMM

Why ConnectWise RMM

ConnectWise RMM is the **most powerful RMM** for large MSPs — with deep scripting, patch management, and automation. It scales to 100,000+ endpoints with full API and PSA sync.

• LabTech Engine: 1000+ pre-built scripts, component library.
• Patch 3rd Party: 300+ apps — Adobe, Java, Chrome, etc.
• Automation: Self-healing, threshold alerts, run-once jobs.
• Multi-Tenant: Group policies, client branding, role-based access.

How Blackhawk MSP Deploys It

• Deploy via on-prem or cloud — sync with ConnectWise Manage.
• Enable patch policies: critical only (servers), all (workstations).
• Run “Disk Space <10%” → auto-clean temp files.
• Use API to push asset data to IT Glue nightly.
• Include “99.9% patch success” in QBR.

FAQ

Q: Cloud or on-prem?
A: Both — cloud for speed, on-prem for control.

Q: Learning curve?
A: Steep — but unmatched power.

Q: Mobile?
A: Full iOS/Android tech app.

Q: Pricing?
A: Per-endpoint — volume discounts.

Need help? Call 1-925-218-4000 — Blackhawk MSP