Bitdefender MDR

Why Bitdefender MDR

Bitdefender MDR delivers **24/7 SOC-as-a-Service** with elite threat hunters, incident response, and guided remediation — powered by GravityZone XDR and 30+ years of threat intel.

• Elite Hunters: 1:50 analyst-to-client ratio — not a portal.
• XDR Sensors: Endpoint, cloud, identity, network telemetry.
• Guided Response: Step-by-step containment and recovery.
• Root Cause Analysis: Full attack timeline with MITRE mapping.

How Blackhawk MSP Deploys It

• Enable via Pax8 — deploy XDR sensors on endpoints and cloud.
• Forward M365, Azure, firewall logs to Bitdefender SOC.
• Receive daily threat summary and monthly executive report.
• Use MDR findings to justify security stack upgrades.
• Include “0 dwell time” in client compliance report.

FAQ

Q: Response SLA?
A: Critical incidents acknowledged in <15 min.

Q: Works with EDR?
A: Yes — layers on top of GravityZone or third-party EDR.

Q: Compliance?
A: SOC 2, ISO 27001, HIPAA, NIST.

Q: Pricing?
A: Per-user or per-endpoint.

Need help? Call 1-925-218-4000 — Blackhawk MSP